Privacy Policy

Introduction

 

Welcome to Kreation Kidz. We are committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and manage data, in accordance with the Australian Privacy Principles and relevant legislation.

 

Collection of Information

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• Personal Information: We collect personal information such as names, contact details, and demographic information from parents or guardians when you sign up for our waitlist, enroll in our programs, or participate in our events.

• Children's Information: We only collect information about children with consent from parents or guardians. This may include names, age, and interests.

• Digital Data: When you interact with our Facebook ads or visit our website, we may collect digital data such as IP addresses, cookie identifiers, and browsing activities.

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Use of Information

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We use your information to:

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• Communicate with you about our services and offers.

• Provide and improve our programs and services.

• Comply with legal obligations and resolve disputes.

• Conduct market research and marketing strategies.

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Disclosure of Information

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We may share your information with:

• Service providers who assist in our operations (e.g., IT services).

• Authorities if required by law or to protect the rights and safety of others.

• Third-party platforms like Facebook for targeted advertising.

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We do not sell or rent personal information to third parties.

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Data from Facebook Ads

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When you interact with our ads on Facebook, data such as engagement metrics are collected. We use this to understand the effectiveness of our campaigns and to provide relevant content. Facebook's use of data is governed by their privacy policy.

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Data Security

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We take reasonable steps to protect your information from unauthorised access, modification, or disclosure. Our measures include secure storage practices, IT security, and access controls.

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Access and Correction

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You have the right to access and correct your personal information we hold. Please contact us if you wish to do so.

 

Updates to Privacy Policy

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We may update this policy from time to time. The latest version will always be posted on our website.

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Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us